Enterprise CCaaS for the masses, powered by AWS

Delivering a robust, flexible, and affordable cloud-based contact centre solution, tailored for small to medium-sized businesses. 

“Rocket CCaaS has transformed our business. The easy to use software, combined with the wealth of information available on the dashboard has completely changed the way we operate. The Rocket team are experts in their field, we felt completely at ease during the migration process from our old system and we were up and running much faster than we anticipated, and the final costs for our business are completely transparent, easy to manage and great value for money. I wish we could’ve used this software years ago.”

-Rocket CCaaS Customer

About Us

Efficient omnichannel contact centre partner

Rocket CCaaS™ brings together the industry-leading technology of Omningage and Amazon Web Services (AWS) to provide a fully integrated, cloud-based Contact Centre as a Service (CCaaS) solution.

Designed for small and medium-sized contact centres, Rocket CCaaS offers flexibility, scalability, and ease of use, without the financial or technical barriers often found in enterprise-level systems. Our solution supports voice and digital interactions across a variety of channels, ensuring you can engage your customers wherever they are. 

Our Services

How we can help

Transform customer interactions through our omnichannel platform. Whether it’s voice, email, live chat, or social media, Rocket CCaaS makes it easy to connect with customers on the channel of their choice. 

Voice

Handle customer calls with ease, leveraging advanced routing and reporting tools. 

Digital

Engage customers through chat, email, and social platforms like Facebook and WhatsApp.

Omnichannel

Seamlessly integrate both voice and digital for a unified customer experience. 

All inclusive, Pay-As-You-Go Pricing

One simple price per agent, paid monthly in arrears. No hidden fees, no extra charges for digital messages or calls. Only pay for agents who log in

Interactive Voice Response (IVR)

A powerful and fully configurable IVR system that automates routine tasks and improves customer self-service capabilities. Manage it easily with a drag-and-drop interface.

Scalable

Built on AWS, Rocket CCaaS scales automatically to accommodate fluctuating customer contact volumes. Whether you need to ramp up for busy seasons or scale down, the platform handles the complexity for you. 

pricing

Choose your perfect pricing plan

Enjoy smooth customer interaction with customised call centre and telemarketing solutions enhancing business outreach.

Digital Only bundle

£69.00

Price PAPM

What’s included:

Feature Highlights

Bundle One - Voice Only - low

£106.00

Price PAPM

What’s included:

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Bundle Two - Voice Only - Med

£139.00

Price PAPM

What’s included:

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Bundle Three - Voice Only - high

£172.00

Price PAPM

What’s included:

Feature Highlights

Want a personalised package?

Blog

News and press releases

Explore strategies for engaging customers, maximising sales, and building brand loyalty.

Get Started

Ready to chat with us?

We’ve assisted numerous forward-thinking firms in expanding their customer service and internal operations. Let’s discuss outsourcing’s growth potential.

hi@yoursite.com

Our office

Studio 25d Eileen Dam Rogershaven
PE29 2HJ

Your reliable partner in customer connections.